Positive Vibes:

Note from resident family member October 2020:

"Jadon, Thank you for all your efforts in keeping the residents and employees safe during this time. You've all done a remarkable job and should be commended. Please know that the family of Joanne G. is most grateful for all you have gone through and sacrificed to keep everyone safe. Susan R."

Note from new resident family member October 2020:

“Dear Sir,

Below is an email I wrote to Nicole regarding her kind care of my recently arrived mother.

I should also mention that dropping my mother off on Saturday evening was difficult for me because my mom entered the facility, turned to me asking for a hug, and I was conflicted between entering and do so, or stand fast in the vestibule. Watching her walk away, knowing it was a good cry, was very difficult for me. Your after-hours attendant, Sadie, walked with mom as she wept, gently stroking her back in comfort, which spoke volumes to me about the caring nature of this fine young woman. Covid has been a major conflict for us in rescuing mom from circumstances in Florida and we are cognizant that the limitations at Parkwood are intended to provide for optimum safety of all residents and staff at Parkwood.

Kem’s staff has been very attentive to mom’s needs as well as attentive to my inquiries. Caring for mom’s medical needs knowing there are many other precious folks to care for, has instilled in us a confidence that she is being well looked after. This is a relief for my entire extended family.

Nicole has been a foundational source of encouragement and guidance for us as we were dealing with a multitude of agencies and locations to make mom’s move to her new home at Parkwood a reality. The email I sent to Nicole serves as my personal laud for her efforts.

Best regards,

Gary “

Important Notices Regarding COVID-19:

11/13/2020 - Please see our most recent update here

8/12/2020 – We are continuing with our outdoor visitation and are so happy to see all the family members that are taking advantage of the opportunity to spend some time with their loved ones here at Parkwood. We have been able to extend our hours to include Saturdays and Sundays as well now which has helped even more families have an opportunity to come visit. 

Please remember that there are health screening questions that all visitors must answer upon their arrival for a visit.  One of the questions pertains to visitors who have traveled to, or coming from, areas outside of New York State which would require a two-week quarantine upon entering the state, this quarantine would need to be completed prior to visiting Parkwood.

To check to see if the area you are traveling from is under this mandate please visit https://coronavirus.health.ny.gov/covid-19-travel-advisory  Parkwood Heights is obligated to abide by and enforce all mandates put in place by the Governor. 

Please help us keep everyone safe by following the protocols that are in place.

7/15/2020: We have submitted our plan to the Department of Health and we are now ready to start our limited outdoor visitation on Thursday July 16th, 2020.  The plan/visitor facts outlining the outdoor visitation is available here, please review and become familiar with it before arriving at Parkwood for your first visit.  A copy of the screening questions that will need to be answered in writing is available here, please fill in your answers then print and bring with you each time you visit.  We look forward to having safe, socially distanced and fun visits with you all while following the policy we have put in place.          

7/10/2020 - As some of you may have heard already, as a part of the phased reopening in New York, Adult Care Facilities such as Parkwood Heights are now able to allow limited outdoor visitation with residents once very specific criteria is met.  The criteria and process guidelines were released late Friday afternoon and we are working diligently to develop and submit Parkwood’s plan for approval to allow us to start visitation as soon as possible, we anticipate you to be able to visit starting mid-next week.  We will inform every one of the limited visitation plan once it is in place.  One key factor to keep in mind is if just one resident or staff member tests positive, visitation will be suspended immediately per state guidelines.  We appreciate your patience while we finish developing a plan to keep everyone safe while allowing this much deserved visitation.

3/13/2020 - Under direction of the New York State Department of Health all adult care facilities including Parkwood Heights are required to stop all non-medical visitation until further notice. This includes family members and friends, along with patio home owners and villa residents. If you need assistance reaching family members please contact us at 315-986-9100 or pwh@parkwoodheights.com or fill out the Contact Us form and we will help you.

Our Community

Parkwood Heights is a picturesque, 122 acre senior living campus, located just minutes from Victor, Fairport, Farmington and Canandaigua that provides fresh choices in retirement living. Whether you're newly retired, considering retiring, or just looking for a secure and more supportive environment, Parkwood Heights is the perfect location for a relaxed lifestyle.

Our Senior Apartments and Villas for Lease all offer well appointed, spacious floor plans which you will also find in our new homes for sale. These housing options give you the freedom to continue living independently while enjoying the closeness of friendly neighbors. Parkwood Heights Apartments offers Independent and Enriched Living Options. Our Enriched Services include medication management, 24/7 personal aide service, three meals daily and so much more. Regardless of your choice, you'll be in a beautiful, private location within an active community that offers the kind of lifestyle you've always wanted.

We encourage you to read more about each of our campus choices, view our welcome video and virtual tour; feel free to contact us so we can answer any questions you may have. Parkwood Heights is locally owned and operated.

Independent / Enriched Apartments

Full Service, spacious well-appointed apartments designed for the active senior.

Villa Homes

Single Floor Living at its best, ample storage, garage, and a huge porch for those 50+, services available.

Patio Homes

Custom Built Homes for those 50+, active community, full basements, community center access.

Villa Homes - Phase II

Single Floor Living at its best, ample storage, garage, and a huge porch for those 50+, services available.