Privacy Policy

Parkwood Heights takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website (, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend an on-line seminar or demonstration
  • To receive specific information from us such as a whitepaper or code sample
  • To sign up for a mailing list
  • To correspond with us
  • Or any other such activity that we deem necessary

Parkwood Heights does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

Parkwood Heights owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Parkwood Heights may share this information with its business partners for the specific purpose of a promotion or service offering.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Parkwood Heights site if you do so.

How is personally identifiable information safeguarded?

Parkwood Heights utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

Parkwood Heights web site may contain links to other internet web sites. Parkwood Heights neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Parkwood Heights web sites.

How to opt out of correspondence

Based on the information a user has provided, Parkwood Heights may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

Quick Info Request

Use this form to request information about Parkwood Heights Senior Living Community

Bev Breen
Bev Breen / Resident

Our servers are wonderful!

Dolores / Resident

I moved to Parkwood Heights in 2005 because I wanted to live closer to my daughter. The activities department was the deciding factor. I enjoy having so many activities and events to choose from. Also, when calculating my expenses to live in my home or to live at Parkwood, the decision was made easier because the cost was about the same.

Elenore Bulau
Elenore Bulau / Resident

I have no qualms about saying the management staff is excellent – always friendly and will drop everything to listen to you.

Helen Lund
Helen Lund / Resident

The maintenance guys are so friendly and take care of our requests promptly

J. Bieler
J. Bieler / Resident

The drivers are super caring people who always do a good job

Jeannette M.
Jeannette M. / Resident

There is a great variety of activities and the staff are willing to do anything!

Ken and Bev Keyes
Ken and Bev Keyes / Family

Ken and I just want to let you know how much we appreciated having our Uncle in the Enriched Program at Parkwood Heights. His apartment was bright and inviting and the care he received by all the staff was wonderful. He could be independent, as well as cared for in relation to his needs. No matter what the day brought, the staff would tell us they loved their jobs and would always have a smile and a hug for everyone, helping to make each day a better day for those around them.

Norma / Resident

I've been living at Parkwood Heights since November of 2000. I am so happy here ~ the people are so nice and there is so much to do. If I didn't like it here I'd be a fool.

Rosa / Family

Here it is just a little over two weeks since we moved Bruce into Parkwood. I just wanted to tell you how pleased we are with Bruce’s transition and acclimation to Parkwood Heights. The entire staff and residents have been so very welcoming, helpful, and supportive.I see a remarkable difference in Bruce’s energy, health, and his avenues of interest….. We owe this to the eager and affirmative attention everyone at Parkwood has given Bruce over these past two weeks…Oh my gosh, I can’t tell you how relieved, rested, and encouraged I feel since Bruce has joined the Parkwood community….




Tom & Donna
Tom & Donna / Family

On January 19th we moved mom from Florida to New York. We were pleased with Parkwood Heights, from staff to the lovely facility. It was a difficult move for mom at the age of 97 as well as us with the arrangements. From day one, all of our questions were answered and we were guided through the move as easily as possible.

Tom and Nancy
Tom and Nancy / Villa Residents

We had been looking around for about 2 years ... we knew that we wanted a spacious villa ... we came to Parkwood because we wanted to do things and they had just what we were looking for. There are so many activities to choose from, places to go and people to visit with. We love it here.