Charlie Augello

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Charlie Augello

Charlie Augello

Director of Dining Services

I grew up in the Batavia, NY area where I have a large extended family. I spent most of my youth working in “kitchens” in various manners before attending college. I am a graduate of Alfred State College with a degree in Baking Production and Management. I followed this up by attending The Culinary Institute of America and obtaining an additional degree in Culinary Arts. I have lived in Chicago, Illinois as well as briefly in New York City. I have had the pleasure of previously owning my own restaurant, working in casual and fine dining restaurants and also as a Manager in other establishments. I have a wonderful wife Debbie who works as a nurse and two “usually” wonderful children Ethan and Addison! I always look forward to spending my free time with my family and enjoying all this region has to offer culturally.

Bev Breen / Resident

Our servers are wonderful!

Dolores / Resident

I moved to Parkwood Heights in 2005 because I wanted to live closer to my daughter. The activities department was the deciding factor. I enjoy having so many activities and events to choose from. Also, when calculating my expenses to live in my home or to live at Parkwood, the decision was made easier because the cost was about the same.

Elenore Bulau / Resident

I have no qualms about saying the management staff is excellent – always friendly and will drop everything to listen to you.

Helen Lund / Resident

The maintenance guys are so friendly and take care of our requests promptly

J. Bieler / Resident

The drivers are super caring people who always do a good job

Jeannette M. / Resident

There is a great variety of activities and the staff are willing to do anything!

Ken and Bev Keyes / Family

Ken and I just want to let you know how much we appreciated having our Uncle in the Enriched Program at Parkwood Heights. His apartment was bright and inviting and the care he received by all the staff was wonderful. He could be independent, as well as cared for in relation to his needs. No matter what the day brought, the staff would tell us they loved their jobs and would always have a smile and a hug for everyone, helping to make each day a better day for those around them.

Norma / Resident

I've been living at Parkwood Heights since November of 2000. I am so happy here ~ the people are so nice and there is so much to do. If I didn't like it here I'd be a fool.

Rosa / Family

Here it is just a little over two weeks since we moved Bruce into Parkwood. I just wanted to tell you how pleased we are with Bruce’s transition and acclimation to Parkwood Heights. The entire staff and residents have been so very welcoming, helpful, and supportive.I see a remarkable difference in Bruce’s energy, health, and his avenues of interest….. We owe this to the eager and affirmative attention everyone at Parkwood has given Bruce over these past two weeks…Oh my gosh, I can’t tell you how relieved, rested, and encouraged I feel since Bruce has joined the Parkwood community….

Tom & Donna / Family

On January 19th we moved mom from Florida to New York. We were pleased with Parkwood Heights, from staff to the lovely facility. It was a difficult move for mom at the age of 97 as well as us with the arrangements. From day one, all of our questions were answered and we were guided through the move as easily as possible.

Tom and Nancy / Villa Residents

We had been looking around for about 2 years ... we knew that we wanted a spacious villa ... we came to Parkwood because we wanted to do things and they had just what we were looking for. There are so many activities to choose from, places to go and people to visit with. We love it here.